Shipping Policy

Shipping Rates:

Free Shipping: We offer free standard shipping on all orders within the USA.
International Shipping: For orders shipped outside the USA, a flat rate of $2.99 applies.

Delivery times:

USA: Delivery usually takes 10-20 days.
International: Delivery usually takes 10-35 days, depending on the destination.

Order Processing and Tracking:

Order Processing: We will ship your oder within 5 business days.
Tracking Information: Once your order has been shipped, you will receive a tracking number. If you need any assistance with tracking, please don’t hesitate to contact us.

All items sold at ShoppersComplex are guaranteed to be delivered. If your order is not delivered, we will provide a full refund.

Please note that full refunds may not be available under the following circumstances. We kindly ask for your patience and understanding in these cases:

Incorrect or Incomplete Delivery Information: Delays caused by the buyer providing incorrect or incomplete delivery details.
Force Majeure: Delays due to unforeseen events such as natural disasters, severe weather, or acts of war.
Lost or Stolen Packages: Any order that is lost or stolen after the tracking information indicates that the item has been delivered.
Customs Issues: Delays caused by factors beyond ShoppersComplex’s control, such as customs-related issues.

Please note that we only ship items to the address originally entered at checkout or the address associated with your PayPal profile. This policy is in place to prevent misleading and fraudulent practices. If you wish to have your order delivered to a different address, please ensure that you update your address before completing your purchase.

Thank you for shopping with shopperscomplex. We appreciate your business and strive to provide the best possible service. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team. We look forward to serving you again soon!

-Shipping Policy-