Shipping Policy

Enjoy! up to 95% of our products are Worldwide free shipping.

Shipping Procedure

1st Email

We send a confirmation e-mail once you place an order.

2nd Email

We send 2nd e-mail after your order has been shipped. This is contained the tracking information with some instructions on how to track your parcel. The total time it takes to deliver your item is described below:

Worldwide Shipping

Your order is shipped within 1-5 business days. This “1-5 business days” is known as Processing Time. Your item will be ship after processing. There are few steps involved with processing.

1- Receiving your order   
2- Waiting for payment released
3- Inspection of your Product and packing
4- Ship your order

After processed and shipped your order, we will email your tracking number. Click here to check your tracking information. If you have any problems tracking your number, please contact  us at www.esfdo1@shopperscomplex.com

 All items being sold at Shopperscomplex are guaranteed to be delivered base on following information.

We refund your full payments if you did not receive your item before the Guaranteed Time.

Full refunds may not available under the following circumstances. Please give us more time for the delivery base on following circumstances:

1.Delays caused by the buyer providing incorrect or incomplete delivery information.

2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war.

3.Any order that is lost or stolen after your item has been delivered. In other words when tracking information says your item has been delivered.

4.Delays in delivery caused by any other beyond Shopperscomplex control, such as Customs issues.

Estimated Delivery Time is base on your location. Please note certain countries may not have tracking information.  Check the bottom list in order to find out your country’s delivery time and tracking availability.

Country (Location)CostDelivery TimeTracking AvailableGuaranteed Time
AustraliaFree or Charge13-25Yes90
AustriaFree or Charge17-28Yes90
BelarusFree or Charge23-45Yes90
BelgiumFree or Charge17-35Yes90
BrazilFree or Charge35-90Yes90
BulgariaFree or Charge16-35Yes90
CanadaFree or Charge16-30Yes90
CyprusFree or Charge24-48Yes90
Czech RepublicFree or Charge19-35Yes90
DenmarkFree or Charge23-45Yes90
EstoniaFree or Charge26-45Yes90
FinlandFree or Charge18-35Yes90
FranceFree or Charge14-25Yes90
GermanyFree or Charge20-45Yes90
Hong KongFree or Charge15-30Yes90
HungaryFree or Charge20-35Yes90
IndiaFree or Charge27-45Yes90
IrelandFree or Charge20-45Yes90
IsraelFree or Charge19-35Yes90
ItalyFree or Charge20-90Yes90
JapanFree or Charge13-25Yes90
KoreaFree or Charge13-25Yes90
LatviaFree or Charge32-50Yes90
LithuaniaFree or Charge34-55Yes90
LuxembourgFree or Charge18-35Yes90
MalaysiaFree or Charge22-45Yes90
MexicoFree or Charge46-90Yes90
NetherlandsFree or Charge12-20Yes90
New ZealandFree or Charge14-35Yes90
NorwayFree or Charge19-35Yes90
PolandFree or Charge25-45Yes90
PortugalFree or Charge21-45Yes90
QatarFree or Charge21-45No90
RomaniaFree or Charge29-55No90
Russian FederationFree or Charge26-48Yes90
SingaporeFree or Charge17-38Yes90
Slovakia (Slovak Republic)Free or Charge20-35Yes90
SloveniaFree or Charge20-38Yes90
South AfricaFree or Charge40-90Yes90
SpainFree or Charge14-25Yes90
SwedenFree or Charge22-38Yes90
SwitzerlandFree or Charge18-33Yes90
ThailandFree or Charge12-28Yes90
TurkeyFree or Charge24-45Yes90
United KingdomFree or Charge20-45Yes90
United StatesFree or Charge12-25Yes90

 

As we all know that International shipping is more complicated. Your goods have to go through both countries customs and transit stations. This is where uncontrollable delays take place much appreciation for your understanding.

Please keep in mind that, we do not ship items purchased to any other address except to your originally entered address or PayPal profile address.  Basically, this is to avoid any misleading and fraudulent practices. However, if you want your delivery to another address, kindly change your address prior to purchase.

If by any chance, your purchased item/items are misplaced and come back to us due to wrong address that you had provided, then, you have to pay for the shipping. (if it is our fault we will take full responsibility)

Your Satisfaction is Our Success

Thank you for Shopping at ShoppersComplex