Shipping Policy

1st Email

We send a confirmation e-mail once you place an order.

2nd Email

We send 2nd e-mail after your order has been shipped. This is contained the tracking information with some instructions on how to track your parcel. The total time it takes to deliver your item is described below:

Worldwide Shipping

Your order is shipped within 1-5 business days. This “1-5 business days” is known as Processing Time. Your item will be ship after processing. There are few steps involved with processing.

1- Receiving your order   
2- Waiting for payment released
3- Inspection of your Product and packing
4- Ship your order

After processed and shipped your order, we will email your tracking number. Click here to check your tracking information. If you have any problems tracking your number, please contact  us at www.esfdo1@shopperscomplex.com

 All items being sold at Shopperscomplex are guaranteed to be delivered base on following information.

We refund your full payments if you did not receive your item before the Guaranteed Time.

Full refunds may not available under the following circumstances. Please give us more time for the delivery base on following circumstances:

1.Delays caused by the buyer providing incorrect or incomplete delivery information.

2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war.

3.Any order that is lost or stolen after your item has been delivered. In other words when tracking information says your item has been delivered.

4.Delays in delivery caused by any other beyond Shopperscomplex control, such as Customs issues.

Estimated Delivery Time is base on your location. Please note certain countries may not have tracking information.  Check the bottom list in order to find out your country’s delivery time and tracking availability.

 

Country (Location) Cost Delivery Time Tracking Available Guaranteed Time
Australia Free 13-25 Yes 90
Austria Free 17-28 Yes 90
Belarus Free 23-45 Yes 90
Belgium Free 17-35 Yes 90
Brazil Free 35-90 Yes 90
Bulgaria Free 16-35 Yes 90
Canada Free 16-30 Yes 90
Cyprus Free 24-48 Yes 90
Czech Republic Free 19-35 Yes 90
Denmark Free 23-45 Yes 90
Estonia Free 26-45 Yes 90
Finland Free 18-35 Yes 90
France Free 14-25 Yes 90
Germany Free 20-45 Yes 90
Hong Kong Free 15-30 Yes 90
Hungary Free 20-35 Yes 90
India Free 27-45 Yes 90
Ireland Free 20-45 Yes 90
Israel Free 19-35 Yes 90
Italy Free 20-90 Yes 90
Japan Free 13-25 Yes 90
Korea Free 13-25 Yes 90
Latvia Free 32-50 Yes 90
Lithuania Free 34-55 Yes 90
Luxembourg Free 18-35 Yes 90
Malaysia Free 22-45 Yes 90
Mexico Free 46-90 Yes 90
Netherlands Free 12-20 Yes 90
New Zealand Free 14-35 Yes 90
Norway Free 19-35 Yes 90
Poland Free 25-45 Yes 90
Portugal Free 21-45 Yes 90
Qatar Free 21-45 No 90
Romania Free 29-55 No 90
Russian Federation Free 26-48 Yes 90
Singapore Free 17-38 Yes 90
Slovakia (Slovak Republic) Free 20-35 Yes 90
Slovenia Free 20-38 Yes 90
South Africa Free 40-90 Yes 90
Spain Free 14-25 Yes 90
Sweden Free 22-38 Yes 90
Switzerland Free 18-33 Yes 90
Thailand Free 12-28 Yes 90
Turkey Free 24-45 Yes 90
United Kingdom Free 20-45 Yes 90
United States Free 12-25 Yes 90

 

 

As we all know that International shipping is more complicated. Your goods have to go through both countries customs and transit stations. This is where uncontrollable delays take place much appreciation for your understanding.

Please keep in mind that, we do not ship items purchased to any other address except to your originally entered address or PayPal profile address.  Basically, this is to avoid any misleading and fraudulent practices. However, if you want your delivery to another address, kindly change your address prior to purchase.

If by any chance, your purchased item/items are misplaced and come back to us due to wrong address that you had provided, then, you have to pay for the shipping. (if it is our fault we will take full responsibility)

Your Satisfaction is Our Success

Thank you for Shopping at ShoppersComplex